This Privacy Policy describes the information collection, storage, usage and disclosure policies of Hever Digger Hire.

By accessing or using our Services, you consent to the collection, storage, usage and disclosure of your information per this Privacy Policy. If you disagree with our policies and practices, please withdraw from our Services. Any queries relating to this Privacy Policy should be raised prior to rental.

We reserve the right to update and amend this document to comply with relevant laws. We shall indicate any changes by updating the revision date above and may notify you through an approved communication channel.

What Information Do We Collect?

The information that we collect depends on how you use our Services.

Website

If you navigate and use our Website, then we will collect the following information to provide our Services:

• IP Address

• Browser Information

• Device Information

• Location Data

We use this information to enable the continued operation of our Website and maintain security. We do not use this information to track or profile specific identities except to block malicious traffic when deemed appropriate or when the user consents for Analytics and Advertising purposes.

Contact

If you contact us by e-mail, telephone or by post, then we may collect the following information for our internal records:

• Name

• Email Address

• Telephone Number

• Address

• Email Content

We use this information to maintain communication channels and communication history to provide our Services.

Google

We use Google Ads, Google Analytics, Google Maps and Google Tag Manager. 

If you consent to Analytics cookies, then we will collect and share your information with Google Analytics to understand how you use and interact with our site so that we can improve our Services.

How Long Do We Retain Your Information?

We typically do not retain your information any longer than is necessary to provide our Services to you for the original reason that it was collected. However, we may need to keep certain information for longer as in the following example scenarios:

• For record-keeping purposes, e.g. for communication preferences.

• For compliance with applicable laws.

Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

What Are Your Rights?

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us using the 'Contact us' page  We will respond to your request in accordance with applicable law.

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